More Info
Small businesses typically need:
- Reliable IT infrastructure that keeps their business running
- Cost-effective solutions that don't require full-time IT staff
- Technology that gives them advantages over competitors
- Clear communication without the technical jargon
Individual clients typically need:
- Help with personal devices and home networks
- Software training and troubleshooting
- Data backup advice and security solutions
- Home office setup and integration
Why choose us? Because we have:
- Flexible service options (on-call, retainer, project-based)
- Local presence and accessibility
Business Hours
Normal Hours
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Monday - Friday: 10am-5pm
Saturday: 10:30am-4pm
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Remote Service Hours
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Monday - Friday: 9:30am-6pm
Saturday: 10am-5pm
FAQ'S
Q: Do I need to understand technology to work with you?
A: Not at all. We translate technical jargon into plain English and focus on how technology impacts your business outcomes, not the technical details.
Q: What if I only need help occasionally?
A: Our pay-as-you-go service is perfect for businesses with occasional needs. You only pay for the time you use, with no minimum contracts.
Q: Can you work with my existing software and systems?
A: Absolutely. We start by understanding your current setup and work within it, suggesting changes only when they provide clear benefits to your business.
Q: Can individuals call LW IT Services as well?
A: In most cases, yes! Call or email for an assessment and a quote!
Q: How quickly do you respond to problems?
A: For our managed service clients, we guarantee response within 1 hour during business hours*. Most issues are resolved remotely within the same day.
Meet Lex
With 7, going on 8 years of experience solving technology challenges as an IT guy, I founded LW IT Services with a simple mission: provide the same enterprise-quality IT support that large corporations enjoy, but tailored for small businesses and individuals' budgets and needs.
My background includes working locally at Froedtert, Aurora, and others, as well as performing as a contractor for Dell, HP, and Lenovo. But what clients appreciate most is my ability to explain complex technology issues in plain language and find practical solutions that make sense for their business.
Meet Our Team
